1. For common items, such as clothes, hats, etc., it is easier and cheaper to send to Australia through Safe Service. For documents and food, sending to Australia via LHK Express Plus (UPS) is faster and easier. International shipping charges are calculated based on the greater of the dimensional weight and the actual weight. Dimensional weight is calculated as length*width*height/5000, length, width and height are all in centimeters.
2. Australia cannot send illegal drugs. Offensive weapons such as knives, guns. Sprays, such as pepper spray and styling spray. flora and fauna. Precious metals such as diamonds, gold, etc. Obscene items, herbs, meat and dairy products. If you send plants, you need to apply for an import and export license between the two places.
3. Items such as food, medicines, liquids (cosmetics), and battery-containing products require a designated courier company to be shipped to the AU. Therefore, before submitting such an item, it is recommended to contact our Customer Service to provide more information, such as items' photos, etc., in order to provide a more feasible solution. Also, it is recommended to allow more time as these items usually take longer to complete shipping and customs clearance.
4. For transporting valuables/fragile items, we recommend that you install reinforced packaging to reduce the chance of damage, or you can leave it to us to assist with packaging.
5. It is recommended to purchase transportation insurance when shipping high-value items. Shipping insurance charges are based on the value of the item. You select *Requires Insurance* at the end of the order, and the system will calculate the insurance charge for your order immediately.
Similar shipping time. Therefore, in addition to sending food, we generally recommend customers to use LHK Safe Service. The recipient does not need to clear customs and pay taxes, which is convenient and quick to save money.
Yes, but each food item must be listed clearly.
In addition, food products are more likely to be inspected by customs. Therefore, please reserve enough transportation time (the inspection time is usually within 1 week, but it is not guaranteed).
Yes. Please refer to 【Ship Mooncake】How to ship mooncakes and precautions in 2023?
1)Food must not contain Meat.
2)The recipient must be an individual, not a company.
Seasonings
Dried Food
Snacks
Yes. Please refer to How to Ship Dyson's , Android Phone to Australia 🇳🇿?
Yes。Please Refer to 【Forwarding Worldwide】 How to purchase Cosmetics and Dried Seafood on HKTVMall
Yes. Please refer to【No Tax】Ship Skincare/Supplement to Australia 🇳🇿
LHK Express Plus (UPS):
Large shipment surcharge HKD 450:
A single package is larger than 40KG
Length+Girth greater than 300cm
Cannot ship:
One side exceeds 240cm
Length+Girth greater than 400cm
LHK Safe Service:
Cannot Ship:
Contact Customer Service before shipping:
1. Total length exceeds 140cm
Some large fragile items, such as stereos, are difficult to ensure safety by packaging. We will recommend that customers ship by pallet, which greatly improves the safety factor.
The quotation of the card board needs to be inquired by the Customer Service .
From August 2022, LHK Express will launch the "Customs Clearance Guarantee" program. Our risk control team will conduct risk assessment and analysis for each package to ensure that each package reaches 99.9% smooth customs clearance. The cost of this program Included in shipping, no extra charge.
For details, please refer to Customs Clearance Guarantee
LHK Express chooses the best plan for you!
Provide more accurate timeliness for your package!
LHK Express provides multiple customs clearance & tax included services! Even if the tax is not included, we will diligently make risk warnings in advance to avoid the recipient paying high taxes!
No documents!! No worries about printing documents and labels!! Regardless of the recipient or sender, no customs declaration is required!!
Avoid delays and package damage!! Make sure your package arrives safely!!
