1. For common items, such as clothes, hats, food, etc., it is easier and safer to send to Thailand through Safe Service. For documents, it is faster and more convenient to send to Thailand via LHK Express Plus (UPS). Shipping charges for international express delivery are based on the greater of dimensional weight and actual weight. Volumetric weight is calculated as length*width*height/5000, length, width and height are all in centimeters.
2. Thailand cannot send illegal drugs. Offensive weapons such as knives, guns. Sprays, such as pepper sprays and setting sprays. flora and fauna. Precious metals such as diamonds and gold. Obscene materials, herbs, meat and dairy products. If you send plants, you need to apply for an import and export license between the two places.
3. Items such as food, medicine, liquid (cosmetics), and battery-containing products need to be shipped to Thailand by a designated courier company. Therefore, before submitting such items, it is recommended that you contact customer service to provide more information about the item, such as item photos, etc., in order to provide a more feasible solution. Also, it is recommended that you allow more time as these types of items usually take longer to be shipped and cleared through customs
4. We do not recommend shipping fragile valuables. But if there is a real need, we recommend that you install reinforcement packaging to reduce the chance of damage.
5. It is recommended to purchase transportation insurance when transporting high-value items. The transportation insurance charge depends on the value of the item. You select *need insurance* at the end of the order, and the system will instantly calculate the insurance charge for your order.
Depends on the service you choose.
If you use LHK Safe Service, the recipient does not have to pay tax at all, which is suitable for gift giving.
If using LHK Express Plus (UPS), the recipient may need to pay taxes, so most of us do not recommend customers to use LHK Express Plus (UPS).
Yes. Skincare products/cosmetics can be up to 10 pieces at a time, and supplement/healthcare products can only be 1 bottle.
1) Food cannot contain meat ingredients.
2) The recipient must be an individual, not a company.
3) Food and drink should not exceed 1KG (if more than 1KG, it needs to be split)
Seasonings
Dried Food
Snacks
Sure. Please Refer to 【HKTVMall最少限制物流】如何在HKTVMall 轉運化妝品、乾貨運至全球
LHK Express Plus (UPS):
Large shipment surcharge HKD 450:
A single package is larger than 40KG
Length+Girth greater than 300cm
Cannot ship:
One side exceeds 240cm
Length+Girth greater than 400cm
Some large fragile items, such as stereos, are difficult to ensure safety by packaging. We will recommend that customers ship by pallet, which greatly improves the safety.
The quotation of the pullet needs to be inquired by the Customer Service .
From August 2022, LHK Express will launch the "Customs Clearance Guarantee" program. Our risk control team will conduct risk assessment and analysis for each package to ensure that each package reaches 99.9% smooth customs clearance. The cost of this program Included in shipping, no extra charge.
For details, please refer to Customs Clearance Guarantee
LHK Express chooses the best plan for you!
Provide more accurate timeliness for your package!
LHK Express provides multiple customs clearance & tax included services! Even if the tax is not included, we will diligently make risk warnings in advance to avoid the recipient paying high taxes!
No documents!! No worries about printing documents and labels!! Regardless of the recipient or sender, no customs declaration is required!!
Avoid delays and package damage!! Make sure your package arrives safely!!
