1. For valuables, such as computers, mobile phones, etc., it is easier and safer to send to Japan via Safe Plus(SG). For documents and food, shipping to Japan via LHK Express Plus (UPS) is faster and easier. International shipping charges are calculated based on the greater of the dimensional weight and the actual weight. Dimensional weight is calculated as length*width*height/5000, length, width and height are all in centimeters.
2. Japan cannot send illegal drugs. Offensive weapons such as knives, guns. Sprays, such as pepper spray and styling spray. flora and fauna. Precious metals such as diamonds and gold. Obscene materials, herbs, meat and dairy products. If you send plants, you need to apply for an import and export license between the two places.
3. Items such as food, medicine, liquid (cosmetics), and battery-containing products require a designated courier company to be shipped to Japan. Therefore, before submitting such an item, it is recommended that you contact customer service to provide more information about the item, such as item photos, etc., in order to provide a more feasible solution. Also, it is recommended that you allow more time as these items usually take longer to complete shipping and customs clearance
4. For transporting valuables/fragile items, we recommend that you install reinforced packaging to reduce the chance of damage, or you can leave it to us to assist with packaging.
5.運送高價值物品時建議投保運輸保險。運輸保險收費按物品價值而定，你在訂單最尾部分選擇*需要保險*，系統會為你的訂單即時計算保險收費。
Depends on the service you choose.
If you use LHK Plus(SG), the recipient does not have to pay tax at all, so it is suitable for gift giving.
If LHK Express Plus (UPS) is used, the recipient may need to pay tax. If the total value of the item is less than JPY 10,000, it is exempt from tax, but the final decision is at the local customs.
Yes.
1) Food must not contain meat.
2) The recipient must be an individual, not a company.
3) It is not recommended to exceed 10KG
Seasonings
Dried Food
Snacks
Sure. Please Refer to 【HKTVMall最少限制物流】如何在HKTVMall 轉運化妝品、乾貨運至全球
LHK Express Plus (UPS):
Large shipment surcharge HKD 450:
A single package is larger than 40KG
Length+Girth greater than 300cm
Cannot ship:
One side exceeds 240cm
Length+Girth greater than 400cm
Some large fragile items, such as stereos, are difficult to ensure safety by packaging. We will recommend that customers ship by pallet, which greatly improves the safety factor.
The quotation of the card board needs to be inquired by the Customer Service .
From August 2022, LHK Express will launch the "Customs Clearance Guarantee" program. Our risk control team will conduct risk assessment and analysis for each package to ensure that each package reaches 99.9% smooth customs clearance. The cost of this program Included in shipping, no extra charge.
For details, please refer to Customs Clearance Guarantee
LHK Express chooses the best plan for you!
Provide more accurate timeliness for your package!
LHK Express provides multiple customs clearance & tax included services! Even if the tax is not included, we will diligently make risk warnings in advance to avoid the recipient paying high taxes!
No documents!! No worries about printing documents and labels!! Regardless of the recipient or sender, no customs declaration is required!!
Avoid delays and package damage!! Make sure your package arrives safely!!
