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How to Return from Buyandship?

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Tim Tim Dec 22, 2025
閱讀 時間: 1 分鐘 44 秒

Buyandship's parcels must comply with its forwarding restrictions. The length of one side must not exceed 80 cm, and the sum of the three sides must not exceed 150 cm. Otherwise, they may be refused or incur additional charges.

Flammable liquids such as perfume are also restricted。

 

LHK Express has relatively relaxed restrictions on package dimensions

LHK Express Plus (UPS):

Oversized Package Surcharge: HKD 450

  • Applies to packages where:
    • A single package weighs more than 40 kg.
    • Length + Girth exceeds 300 cm.

Cannot be shipped:

  • Packages with any single side exceeding 240 cm.
  • Packages with Length + Girth exceeding 400 cm.

LHK Express can also arrange delivery of some restricted items such as perfume and standalone batteries

 

We can arrange a fleet to pick up your package at the Buyandship warehouse

 

Return Process

1)Please contact Buyandship before arranging door-to-door pickup of the returned item (notifying LHK Express that they will come to pick up the package)

2)Ask Buyandship for the reference number (if you don't have it, provide us with the tracking number)

3)If their email mentions a label, ignore it.

 

Why choose LHK Express for safer and more secure shipping?

From August 2022, LHK Express will launch the "Customs Clearance Guarantee" program. Our risk control team will conduct risk assessment and analysis for each package to ensure that each package reaches 99.9% smooth customs clearance. The cost of this program Included in shipping, no extra charge.

For details, please refer to Customs Clearance Guarantee

 

No need to compare each platform :

LHK Express chooses the best plan for you!

 

 

Flight data analysis:

Provide more accurate timeliness for your package!

 

 

 

Tax Hedging: 

LHK Express provides multiple customs clearance & tax included services! Even if the tax is not included, we will diligently make risk warnings in advance to avoid the recipient paying high taxes!

 

100% Electronic Platform:

No documents!! No worries about printing documents and labels!! Regardless of the recipient or sender, no customs declaration is required!!

 

 

Packaging Management: 

Avoid delays and package damage!! Make sure your package arrives safely!!

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More preferential information!!